Question 1

What is My Party Shelf?

Accepted Answer

My Party Shelf is a marketplace for discovering party rentals and unique party experiences from local vendors.

Question 2

How do I book something I find on My Party Shelf?

Accepted Answer

Find a listing you love and select Request to Book. Enter your event details and your request will be sent so availability and next steps can be confirmed.

Question 3

Does submitting a request mean my booking is confirmed?

Accepted Answer

No. A Request to Book is an inquiry and does not guarantee availability or confirm a reservation. Your booking is only confirmed once you and the vendor have finalized the details.

Question 4

Who provides the rentals?

Accepted Answer

Rentals and services listed on My Party Shelf are offered by independent local vendors. My Party Shelf helps you discover and connect with them.

Question 5

Do I pay through My Party Shelf?

Accepted Answer

At this stage, payments and final booking arrangements are handled directly between customers and vendors unless otherwise stated.

Question 6

What areas does My Party Shelf serve?

Accepted Answer

Availability depends on the individual vendor and their service area. Location information should be shown on each listing.

Question 7

Can I contact a vendor before booking?

Accepted Answer

Use the Request to Book process to send your event information and start the conversation about availability and details.

Question 8

What if I need to cancel or change my booking?

Accepted Answer

Because rentals are provided by independent vendors, cancellation, refund and rescheduling policies may vary. Confirm these policies directly with the vendor before finalizing your booking.

Question 9

Are the vendors on My Party Shelf insured or verified?

Accepted Answer

Vendors are independent businesses and are responsible for their own services, insurance, licensing and compliance where applicable. Customers should confirm any requirements that are important to them before booking.

Question 10

I have a problem or need help. How do I contact My Party Shelf?

Accepted Answer

Contact us at info@mypartyshelf.com and we'll be happy to help.

Frequently Asked Questions

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